FAQs

Got questions? We’ve got answers! Check out our most frequently asked questions below. If you don’t find what you’re looking for, feel free to contact us.

General Questions

Q: What services/products do you offer?
A: We offer a wide range of products across various categories, including home essentials, kitchenware, beauty products, electronics, and more. Whether you're looking for the latest gadgets, stylish home décor, or skincare must-haves, we’ve got you covered. 

Q: Where are you located?
A: We are based in Karachi. You can visit our Contact Us page for directions.

Orders & Shipping

Q: How do I place an order?
A: You can place an order through our website by browsing our products/services and adding them to your cart. Simply follow the checkout process to complete your purchase.

Q: Do you offer international shipping?
A: No. We currently ship to Pakistan only. Shipping costs and delivery times vary depending on location.

Payments & Refunds

Q: What payment methods do you accept?
A: We accept COD.

Q: What is your refund policy?
A: Our refund policy allows returns within 3 days of purchase. Please visit our Refund Policy page for more details.

Support & Assistance

Q: How can I contact customer support?
A: You can reach us via email at simplify.pk1@gmail.com or call us at +92328 9082696. Our support team is available Mon to Friday.

If you have any other questions, don’t hesitate to reach out to us! We’re happy to help.